Find answers to frequently asked questions about WhisperScript. This FAQ covers topics like features, system compatibility, privacy, pricing, and functionality. Learn everything you need to know about our offline AI transcription software.

FAQ

Frequently Asked Questions

General

What are the main features of WhisperScript?

WhisperScript offers truly unlimited on-device transcription with no cost per minute, powered by state-of-the-art transcription models. It supports 99 languages, provides easy editing tools, batch processing, and export options in TXT, CSV, SRT, and VTT formats. All processing happens on your local device, ensuring your data remains private.

What are the macOS requirements for WhisperScript?

WhisperScript is compatible with Apple Silicon (M-series) running macOS 13.3 and later. It’s been tested on macOS 13.3 and later for optimal performance.

Is WhisperScript available for Windows?

Yes! WhisperScript is available for Windows. As of version 2.0.1, the Mac and Windows versions are identical in terms of features, and we'll release Windows versions periodically so you'll be able to enjoy all the MacOS features on your Windows machine.

How does WhisperScript ensure my data is private?

All transcription processing is done locally on your device, meaning your audio files never leave your machine. We prioritize your data privacy by ensuring no external servers are involved in the transcription process.

Is there a free trial for WhisperScript?

Yes! You can try WhisperScript for free. Visit the 'Pricing' page and click 'Start Free Trial' to download the app and explore its core features before making a purchase.

Do you offer customer support?

Yes, we do! You can reach out to us via our contact page or join our Discord community for support, tips, and to connect with other WhisperScript users.

Can I get a refund if I’m not satisfied?

We want you to be happy with your purchase! If you’re not satisfied, please contact us within 30 days of purchase, and we’ll do our best to help you out or issue a refund.

Pricing

How does the pricing for WhisperScript work?

WhisperScript offers two pricing options: a one-time payment that gives you access to a specific major version of the software, and a subscription plan that provides access to all the latest features and updates, as well as previous versions, for as long as your subscription is active.

Functionality

How accurate are the transcriptions from WhisperScript?

WhisperScript uses the most accurate open-source models across 99 languages. While results can vary depending on the quality of the audio, WhisperScript consistently delivers high accuracy, even with complex recordings.

Can I edit the transcript directly within WhisperScript?

Absolutely! WhisperScript includes built-in editing tools that let you correct and refine your transcripts directly within the app. Simply click on the text to make changes, and they’ll sync with the audio playback for easy reviewing.

Can WhisperScript handle large or long audio files?

Yes, WhisperScript is designed to handle long recordings efficiently. You can transcribe and edit lengthy audio files, and with the batch processing feature, manage multiple projects at once without hassle.

How fast is the transcription process?

Transcription speed depends on your computer's performance and the length of the audio file. On Apple Silicon Macs, WhisperScript processes files quickly and efficiently. On older devices, the process might take a bit longer. Switching on your GPU in the advanced transcription settings can also speed up the process.

Can I use WhisperScript without an internet connection?

Yes, WhisperScript is designed to work entirely offline. Once you've downloaded the transcription model, and signed in, no internet connection is needed, so you can transcribe your files anywhere, anytime.

Can I transcribe video files with WhisperScript?

Definitely! WhisperScript supports transcription of video files in formats like MP4, MOV, and MKV. You can import these files just like audio, and WhisperScript will handle the rest.

What languages does WhisperScript support?

WhisperScript supports transcription in 99 languages, including English, Spanish, Chinese, Russian, and many more. You can check the full list of supported languages in the app’s settings.

What if I encounter a problem while using WhisperScript?

If you run into any issues, our support team is here to help! You can reach out through our contact page, or get quick assistance from our active Discord community. We're committed to making sure you have a smooth experience.

Usage & Technical

Does WhisperScript support batch processing or transcribing multiple files at once?

Yes, WhisperScript's batch processing feature allows you to import and transcribe multiple files at once. Each file opens in its own tab, making it easy to switch between projects and manage them efficiently.

How do I update WhisperScript when new features are released?

When we release new features or updates, you'll receive a notification within the app. Updating is easy—just follow the prompt, and you'll have access to the latest tools and improvements right away.

What export formats does WhisperScript support for subtitles?

Yes! WhisperScript allows you to export transcripts in various formats including SRT and VTT, which are commonly used for subtitles and closed captions. This makes it easy to use your transcriptions in video production.

Is there a limit on transcription hours?

No, there's no limit! With WhisperScript, you can transcribe as many hours of audio as you need. It’s perfect for handling everything from short clips to full-length interviews and lectures.

How do I get started with WhisperScript?

Getting started is simple! After purchasing WhisperScript, download and install the app. Once installed, import your audio or video files, and start transcribing with just a few clicks. Our intuitive interface will guide you through the process.

Can I customize the transcription process?

While WhisperScript is designed to be user-friendly with powerful defaults, you can adjust settings like language preferences and file formats for export. This ensures that the transcription process aligns perfectly with your needs.

What if my audio quality is poor?

WhisperScript is designed to handle a variety of audio qualities, but the accuracy might vary depending on the clarity of the recording. For the best results, we recommend using clear, high-quality audio files.

Privacy & Security

Does WhisperScript upload my audio files to the cloud?

No, absolutely not. WhisperScript processes everything locally on your computer. Your audio and video files never leave your device, ensuring complete privacy and security for sensitive content.

Is WhisperScript GDPR compliant?

Yes, WhisperScript is GDPR compliant. Since all processing happens on your local device and we don't collect or store your audio files or transcripts, your data privacy is guaranteed by design.

Can I use WhisperScript for confidential legal recordings?

Absolutely. WhisperScript is ideal for transcribing confidential content like legal depositions, client meetings, and sensitive interviews because all processing stays on your device. No data is transmitted to external servers.

Does WhisperScript use my data to train AI models?

No. We never use customer audio files or transcripts to train our models. All AI model improvements are based on publicly available datasets only. Your content remains completely private.

What data does WhisperScript collect?

WhisperScript collects minimal telemetry data for crash reporting and feature usage analytics. We never collect your audio files, transcripts, or any content you process. You can review our privacy policy for full details.

Comparison & Features

How is WhisperScript different from Otter.ai?

Unlike Otter.ai which requires uploading your audio to the cloud, WhisperScript processes everything locally on your device. This means complete privacy, offline capability, and no per-minute pricing limits. WhisperScript offers truly unlimited transcription.

What makes WhisperScript better than cloud-based transcription services?

WhisperScript offers three key advantages: 1) Complete privacy - your files never leave your device, 2) Unlimited usage with flat-rate pricing - no per-minute charges, and 3) Offline capability - transcribe anywhere without internet. Perfect for sensitive content and high-volume users.

Can WhisperScript identify different speakers?

Yes! WhisperScript includes automatic speaker identification (diarization) that can distinguish between different speakers in your audio. You can then label and edit speaker names for easy reference in your transcript.

Does WhisperScript work with video editing software?

Yes. WhisperScript exports transcripts in formats compatible with major video editing software including Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, and Avid Media Composer. Export as SRT or VTT for subtitles, or TXT for scripts.

What audio and video formats does WhisperScript support?

WhisperScript supports all common formats: Audio - MP3, WAV, FLAC, M4A, OGG, AAC, WMA, AIFF. Video - MP4, MOV, AVI, MKV, WEBM, FLV, WMV. Simply drag and drop your file into the app.

Use Cases

Is WhisperScript good for journalists?

Yes, WhisperScript is excellent for journalism. It allows you to transcribe confidential interviews offline, search for specific quotes quickly, and maintain source protection by keeping all data on your device. Many journalists use it for investigative reporting and daily interview transcription.

Can lawyers use WhisperScript for depositions?

Absolutely. Lawyers and legal professionals use WhisperScript to transcribe depositions, client meetings, and court recordings while maintaining attorney-client privilege. The offline processing ensures sensitive legal content never leaves your control.

How do filmmakers use WhisperScript?

Filmmakers use WhisperScript to create subtitles, search for specific dialogue in footage, generate shooting scripts from recordings, and create accessible captions for film festivals. The SRT and VTT export formats work seamlessly with video editing software.

Is WhisperScript suitable for academic research?

Yes. Researchers use WhisperScript to transcribe interviews, focus groups, lectures, and field recordings. The searchable transcripts make qualitative analysis easier, and the privacy-first design protects participant confidentiality in IRB-approved studies.

Can podcasters use WhisperScript?

Definitely! Podcasters use WhisperScript to create show notes, generate episode transcripts for SEO, edit episodes from text, and create accessible content for hearing-impaired listeners. The batch processing feature is perfect for transcribing multiple episodes at once.

Performance & Technical

How long does it take to transcribe 1 hour of audio?

On modern hardware, WhisperScript typically transcribes audio 5-10x faster than real-time. So 1 hour of audio takes approximately 6-12 minutes. With GPU acceleration on Windows, it can be even faster. Exact speed depends on your computer's specifications.

Do I need a powerful computer to run WhisperScript?

WhisperScript works on most modern computers. Minimum requirements are 8GB RAM and macOS 10.15+ or Windows 10/11. For best performance, we recommend 16GB RAM. Apple Silicon Macs (M1/M2/M3) and Windows computers with NVIDIA GPUs provide the fastest transcription speeds.

Does WhisperScript support GPU acceleration?

Yes, on Windows computers with NVIDIA GPUs, you can enable GPU acceleration in advanced settings for up to 3x faster transcription speeds. Apple Silicon Macs automatically use the Neural Engine for optimal performance.

Can I transcribe multiple files at the same time?

Yes! WhisperScript's batch processing feature lets you queue and transcribe multiple files simultaneously. Each file opens in its own tab, allowing you to work on multiple projects or transcribe a backlog of recordings efficiently.

What's the maximum file size WhisperScript can handle?

WhisperScript can handle very large files, limited primarily by your computer's available RAM and storage. Users regularly transcribe multi-hour recordings without issues. The app efficiently manages memory for optimal performance even with lengthy files.

Licensing & Pricing

What's the difference between monthly and annual subscriptions?

The monthly subscription costs €18/month while the annual subscription costs €108/year, saving you 50%. Both include unlimited transcription, all features, and email support. Annual subscribers get priority support and best value.

Do you offer educational discounts?

Yes! We offer special pricing for students, teachers, and educational institutions. Contact our support team with your educational email address for discount information.

Can I use WhisperScript on multiple computers?

Yes, your WhisperScript license allows you to use the software on multiple computers you personally own. You just need to sign in with your account. However, the license cannot be shared between different users.

What happens if I cancel my subscription?

If you cancel, you'll continue to have access to WhisperScript until the end of your current billing period. After that, the app will still work for viewing existing transcripts, but you won't be able to create new transcriptions until you resubscribe.

Do you offer volume pricing for teams?

Yes, we offer team licenses and volume discounts for organizations. Contact us at support@getwavery.com to discuss pricing for your team's needs. We can accommodate teams of any size.

Still have questions? We're here to help!
Get Help from Us

Ready to Try WhisperScript?

You've heard enough about the details, but nothing beats experiencing speed and accuracy of WhisperScript for yourself. It's free to try, what are you waiting for?